Friday, 27 August 2010

Steam can be cunts

I was going awat for a few days last week, so was just milling around the house, last minute packing etc.  Had my computer logged on, but wasn't really using it.

Came back to turn it off before I left and found a Steam message on my screen saying my account had been disabled!!!  Nothing to do with VAC as that would have banned me from servers and not disabled my entire account, AFAIK.

Anyway, logged a support call with Steam and left for my holiday.

Luckily, I had my laptop with me so was able to check Steam while I was away, I tried logging in and it worked just fine, I then remoted my home PC, checked it there (on my static IP) and it also worked fine, very odd indeed.

I left the support call open with Steam, as I was curious to know what had happened and why it was disabled in the first place.

I got home this week and Steam still had not replied to my question, so I logged on to check my support account, I found my question hadn't been closed, but just removed completely!  So I logged another one last night, asking the same question.

Checked again this morning and found that one had been deleted also, WTF?

Are Steam trying to cover something up?  Did they have some mass system error?  Not that I have heard of any other folks getting their accounts disabled!

Tempted to log another support call with them, doubt it will get me very far though.